About me

A server engineer focused on reliable releases, secure operations, and clear collaboration across technical teams.

My story

From technical support to platform engineering

I started in technical support, solving end-user and branch IT issues while learning how dependable technology directly affects business operations.

Today, I work across AI platforms, server engineering, DevOps, cloud infrastructure, middleware, containers, CI/CD, observability, security remediation, and production support. I enjoy turning operational pain points into clear, repeatable systems. I also built my own AI model, virgo-1.0-angkor, and the Virgo AI by KSN platform, and I implement 3CX call flows for banking customer service.

My approach combines hands-on troubleshooting with automation, documentation, and cross-team communication so that releases are safer and incidents are resolved faster.

How I work

Professional values

⌕

Problem solver

Break down complex infrastructure and application incidents into actionable steps.

◎

Team player

Collaborate clearly with development, security, infrastructure, network, database, and operations teams.

✓

Detail oriented

Focus on safe releases, controlled changes, runbooks, and rollback procedures.

↗

Always learning

Continuously improve platform practices and adopt tools that provide practical value.

Education

Royal University of Phnom Penh

Bachelor of Information Technology

2017 – 2021

Current focus

AI platformsMy model virgo-1.0-angkor, the Virgo AI by KSN platform, LLMs, and AI gateways.

K8s

Cloud-native operationsKubernetes, GitOps, delivery automation, and platform reliability.

Sec

Secure deliveryVulnerability remediation, repositories, quality gates, and controlled releases.