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Soknang Khna

Senior Officer, Server Engineer

Server Engineering · DevOps · Cloud Infrastructure · Platform Operations

Professional summary

Senior Server Engineer with 4+ years of experience supporting enterprise server infrastructure, DevOps platforms, middleware services, containerized applications, and production environments. Creator of the AI model virgo-1.0-angkor and the Virgo AI by KSN platform, with hands-on experience in LLMs, AI gateways, Cloudflare, and 3CX call flows. Focused on reliable releases, fast incident resolution, secure operations, and clear cross-team collaboration.

Professional experience

Virgo AI by KSN (Independent project)

Creator & AI Platform Engineer · virgoai.camksn.com
2026 – Present
  • Built my own AI model, virgo-1.0-angkor, and a multimodal platform: chat, speech, Khmer voice, image, video, music, and 3D.
  • Designed an AI gateway routing across virgo-1.0-angkor, Cloudflare Workers AI, Gemini, OpenAI, and Hugging Face.
  • Published the platform through Cloudflare DNS, proxy, and SSL/TLS.

Phillip Bank Plc

Senior Officer, Server Engineer
2022 – Present
  • Operate Docker, Kubernetes, AWS EC2, and AWS EKS workloads and infrastructure.
  • Build CI/CD pipelines with Jenkins and GitLab CI/CD.
  • Automate configuration, deployment, patching, and operational tasks using Ansible.
  • Implement observability with Zabbix, Grafana, Prometheus, Jaeger, OpenTelemetry, and ELK.
  • Implemented bilingual 3CX IVR call flows with Auto KYC verification, OTP, and API/CRM integration.
  • Administer Redis, RabbitMQ, Kafka, Keycloak, APISIX, WSO2, Nexus, and SonarQube.

Phillip Bank Plc

Officer, Technical Support
2020 – 2022
  • Resolved technical requests and critical client issues.
  • Maintained IT fixed assets and preventive maintenance records.
  • Supported HQ and branch operations and malware remediation.

Education

Royal University of Phnom Penh

Bachelor of Information Technology
2017 – 2021